ITB Graduates: Interpreter Protocols: The Do’s and Don’ts

This industry training webinar will give ITB Course Graduates an introduction into The Do’s and Don’ts for Interpreters. This includes: 

• Code of Ethics 
• What NOT to do during telephone assignments 
• What NOT to do during video assignments 
• What NOT to do during face to face assignments 
• Hints and Tips to enhance your performance during video assignments 
• How to treat booking officers 
• How to take care of your administrative tasks  
• Other protocols 

Speakers 

Tea Dietterich- CEO, 2M Language Services

Since founding in 1999, 2M has become one of Australasia’s leading language service and language technology providers. Tea is also the President of the Australian Association of Language Companies (AALC), a previous Member of the NAATI TRAC and on current QLD RAC  as well as an AUSIT Senior Practitioner and Fellow. With a focus on engaging and empowering communities, Tea combines industry-leading language technology with best linguistic talent in over 250 languages. Tea is an experienced NAATI-certified Interpreter and Translator in her own right.

Helena Rojas- Chief Operations Officer, 2M Language Services

Helena boasts more than a decade of industry experience. Helena illustrates her deep understanding of global business development as she oversees and maintains 2M’s daily business functions. In amongst finding ways to uphold and implement best practices across the operation team, Helena takes an active role in supervising and supporting 2Ms project management team and translators & interpreters. 

Tamas Nyeste- Head of Interpreting, 2M Language Services

As the Head of 2M Interpreting, Tamas is responsible for all facets of 2M’s interpreting services. Managing a team of 1500+ interpreters, Tamas is closely involved in assigning interpreters to projects across varying industries. Tamas actively assists participants in many industries and sectors access interpreting services via integration of video remote and over-the-phone interpreting technology.